M4U uses your information to respond to you, provide services and improve the experience. We do not sell personal information.
Information we collect
When you contact M4U, create an account or use our services, you may share information such as your name, mobile number, email address, city, project requirements and other details you choose to provide.
We may also receive limited technical information when you visit the website, including browser and device information, to operate and improve the site.
How we use it
We use information to respond to enquiries, arrange design conversations, manage your account and saved designs, personalise your customer experience, deliver agreed services and maintain a safe, reliable website.
- To contact you about your enquiry or active project.
- To help our design team understand your brief.
- To provide account, wishlist and project updates.
- To meet legal, security and service obligations.
When we share information
We share information only where it is needed to provide the service, meet a legal obligation, protect M4U and our customers, or with your direction. This can include trusted service providers and project partners working on our behalf.
Keeping it secure
We use reasonable administrative, technical and organisational safeguards designed to protect the information we handle. No online service can guarantee absolute security, so please use care when sharing sensitive information.
Your choices
You may ask us to update or correct information you have provided, or contact us with questions about how it is being used. Account and project information may need to be retained where required to provide a service or meet legal obligations.